Missouri Support & Services

COVID-19 Support & Services

State and National COVID-19 Resources

  • To learn about the symptoms of COVID-19, how to stay safe, and what to do if you get sick, visit CDC’s COVID-19 info page at https://bit.ly/2JPsMkb
  • You can now receive up to 4 free at-home COVID-19 tests per residential address. Visit COVIDtests.gov to have the tests delivered to you by the U.S. Postal Service.
  • You can get a free COVID-19 PCR test even if you don’t have symptoms.There are testing sites across the state. You can also have a test kit shipped to your home. Learn more about how to get tested for COVID-19 by clicking here.


  • Feeling sick and need to speak with a doctor? Just tap on the Speak To a Doctor Now button on the home screen of the FreedomCare app to talk with a medical professional for free 24/7. If you don’t have the app, use this link to speak with a doctor: www.FreedomCareNY.com/Telehealth1
  • Feeling down or stressed? If you would like a listening ear or emotional support, you can call a licensed therapist at 1-800-433-2320, or text a therapist at 503-980-1777. This is a free service for FreedomCare caregivers and anyone who lives with you.
  • Read FreedomCare’s Coronavirus (COVID-19) Guide for caregivers and patients: https://bit.ly/2R6Qs7C

Local Resources

Community Resources

Good Samaritan Center-Excelsior Springs

Jackson County Resource Guide

  • Budget and Financial Management assistance for disabled, homeless, and elderly persons. www.bfmakc.org

United Way of Kansas City

  • United Way is a nonprofit organization that can help with fundraising and social support. Contact the United Way of The Greater Kansas City area by calling 816-472-4289 or by visiting www.unitedwaygkc.org

Missouri Department of Social Services

Missouri Medicare

MO HealthNet Division

  • The MO HealthNet Division offers health care coverage for eligible Missourians. If you do not currently have health care coverage through MO HealthNet, the Family Support Division can assist you with your application. Click here or call (573)-751-3425.

Food Assistance

Home Delivered Meals

Metropolitan Community College List of Food Pantries & Resources

National Hunger Hotline

  • To reach the USDA National Hunger Hotline, dial 1-866-3-HUNGRY or 1-877-8-HAMBRE from 7:00 AM-10:00 PM ET

Southern Platte Emergency Assistance Center Pantry

Emergency Food Pantries

  • For a list of food pantries and soup kitchens in and around Kansas City, click here.

Missouri Food Pantries by County

  • For a list of food pantries in your county, click here.

Utility Assistance

Bishop Sullivan Center

  • For household assistance, free AC unit programs, and help with food, clothes, and medical assistance, call the Bishop Sullivan Center at 816-231-0984 or visit www.bishopsullivan.org

Community Action Agency of Greater Kansas City

  • For weatherization assistance in the Greater Kansas City Metropolitan area, contact CAAGKC by calling 816-459-9615 or visiting www.caagkc.org

Phone Purchase Option for Consumers & Caregivers

  • Eligible caregivers and patients can receive a free Smartphone or SIM Card with free minutes, texts, and data through SafeLink Wireless. You must be enrolled in Medicaid, SNAP, SSI, Section 8, TANF, or another Missouri assistance program to qualify. To find out more, click here.

Emergency Broadband Benefit

  • The FCC’s Emergency Broadband Benefit is designed to help families and households struggling to afford internet service during the COVID-19 pandemic. The benefit provides a discount of up to $50 per month toward broadband service and a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. To find out if you’re eligible, click here or call (833)-511-0311.

Missouri Low Income Weatherization Assistance Program

  • The Low Income Weatherization Assistance Program provides cost-effective, energy-efficient home improvements to Missouri's low income households, especially for the elderly, children, and those with disabilities. Income eligible homeowners, and tenants with their landlord’s permission, are eligible. 
    Typical weatherization measures include
  • air sealing to reduce infiltration,
  • attic, sidewall, floor, foundation, pipe, and duct insulation,
  • water heater blankets,
  • energy efficient lighting replacement, and
  • heating and cooling system repair or replacement.

Missouri Utility Assistance

  • You may be able to get help paying your heating/cooling bills through the Low Income Home Energy Assistance Program (LIHEAP). You may be eligible for help if you:
  • Are responsible for paying the utilities for your home (including if you rent)
  • Are a United States citizen (or have been legally admitted for permanent residence)
  • Have $3,000 or less in your bank accounts, retirement accounts, or investments
  • Meet specific income guidelines
  • Click here to learn more about this service and apply.

Caregiver Support


KC Lift & Elevator

  • If you need accessibility and mobility equipment, KC Lift & Elevator has new and recycled options. To reach them, call 913-327-5557 or visit www.kclift.com

Missouri Assistive Technology

Starkey Foundation - Hear Now

Medical Supply Closets

  • Find assistive technology devices, adaptive equipment, and durable medical equipment like refurbished walkers, shower chairs, wheelchairs, and wheelchair parts by reviewing the Recycle and Reuse programs listed here.

Accessibility Medical Equipment LLC

  • Accessibility Medical Equipment sells refurbished and low-cost mobility equipment, bathroom safety equipment, hospital beds & furniture, lifts & transfer aids, and more. Click here or call (866)-201-3829.

Alzheimer's and Dementia

Alzheimer’s Association

  • You can connect with a live person at the Alzheimer’s Association 24/7 by calling their support number at 800-272-3900
  • Connect with others who care for loved ones with Alzheimer's through free support groups, online message boards and forums, education programs, and blog posts at https://bit.ly/3hF5j4P
  • As Alzheimer's and other forms of dementia progress, your loved one's behaviors may change. Behavior change can be hard to handle, but here are some resources to guide you through each stage of the disease: https://bit.ly/2zHrjLx


Autism Speaks


American Cancer Society

  • Cancer Information Specialists are available 24/7 to answer your question about:
  • Specific cancers and coping with cancer
  • Treatment options and side effects
  • Medicines and pain control
  • Clinical trials
  • Prevention and screening
  • Quitting tobacco
  • There are many local and national resources available to cancer patients that they can refer you to including:patient services, support groups, social services, medical equipment, wigs and prostheses, transportation, lodging, and financial programs. Call 1-800-227-2345 or visit https://bit.ly/2N3QkU6

Cancer Support Community

  • Connect with English and Spanish speaking counselors and resource specialists available to chat with you and support you (M-F 9 am - 9 pm) by calling 1-888-793-9355 or visiting https://bit.ly/3d9V5Gj


American Diabetes Association

Mental Health (Bipolar, Schizophrenia, and more)


  • National Helpline (1-800-662-HELP (4357)) is a free, confidential, 24/7/365 treatment referral and information service (in English and Spanish) for people and families facing mental or substance use disorders
  • SAMHSA provides referrals to local treatment centers, support groups, and community organizations. Learn more here: https://www.samhsa.gov

Senior Health

Area Agency on Aging

  • To find an Aging Services Agency near you, click here.

MO Department of Health and Senior Services

  • For information on topics like self-care, reducing stress, and caring for patients with Alzhiemer’s, click here.

    For information about independent living, finding an advocate, nursing homes, and other long-term care, click here or call 816-387-2104 (Region 4).

Clay County Senior Services

Mid-America Regional Council (MARC)

Northland Shepherd’s Center

Platte County Seniors

Missouri Seniors’ Legal Helpline

  • The Missouri Senior Legal Helpline can connect you to local attorneys who provide legal assistance for seniors and their caregivers. The Legal Helpline provides information and assistance on
  • power of attorney,
  • guardianship,
  • living wills,
  • advance directives,
  • wills,
  • trusts, and
  • other civil legal issues.

Report Fraud & Abuse

Fraud & Abuse Hotline (Missouri)

  • Missouri’s Adult Abuse and Neglect Hotline responds to reports of abuse, bullying, neglect, and financial exploitation of vulnerable individuals 60 and older and people with disabilities between 18 and 59.

    If you suspect someone is being abused, bullied, neglected or exploited, call the hotline at (800)-392-0210 between 7 a.m. to 8 p.m. or use the online reporting system between 8:00 p.m. to 7:00 a.m. People who are deaf or hard of hearing may utilize Relay Missouri by calling (800)-735-2466.

Falsification of Timesheets (Missouri)

  • If you suspect a caregiver is falsifying their timesheets, you can report them by calling (573)-751-3285. Click here to learn more.